About Us Directory
Our Philosophy,
Is to provide premium products and unparalleled service.
Our staff is simply the best around not only in their
dedication to our clients but in the extensive education
and training they receive. We have gone through a great
deal of research to bring to our clients the most unique
and best product lines on the market that you won’t find
at every Day Spas and Salons in Salt Lake City. We are located
just off 6200 South and Highland drive, next to the Xcel
gym in Holladay.
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Join the Xscape Day Spa Family,
We at Xscape Day Spa believe that the only way to provide our clientele with the ultimate service experience is by surrounding them with a team of people who love their work. People who love their work feel challenged, respected and appreciated. Xscape Day Spa is committed to ensuring that each and every member of the Xscape Day Spa team feels this way. If you are bright, reliable, hardworking and love to interact with all kinds of people -- we want to talk to you!
Nail Technician/Manicurists:
Full and part-time work available. You will need to meet Utah licensing requirements.
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Frequently Asked Questions,
What time should I arrive?
Please arrive approximately 15 minutes prior to your scheduled service time to give yourself enough time to complete a short intake form and change into a robe. If you arrive late, your technician may need to shorten your service in order to stay on time for his or her next guest.
What should I wear?
If you are receiving a massage, facial or body treatment, you will be given a locker, robe and spa slippers or sandals. You should undress to your level of comfort - many guests choose to undress completely and others choose to leave on their underwear. Either way, please keep in mind that you will be draped for privacy throughout your treatment.
May I request the gender of my massage therapist?
Yes. Please feel free to specify if you have a strong gender preference for your massage therapist. We will make every effort to accommodate your request.
What is your cancellation policy?
Please give us at least 24 hours notice if you need to change or cancel your appointment. For appointments booked the same day at least 2 hours notice is required. Otherwise, the credit card used to secure the appointment will be charged the ½ the service price. If an emergency arises, please let us know as soon as possible.
What is expected of me during my treatment?
Please keep in mind that your time at Xscape Day Spa is about YOU, and your technician wants to know if you are uncomfortable in any way. Communicate with your technician if you experience any pain or if you would like him/her to adjust pressure or technique. Otherwise feel free to remain silent and drift off during your service - this will not offend your technician!
What sort of training do your technicians have?
All of our technicians are hand-selected for their customer service skills as well as the high quality of their technique. Each is also licensed and certified in accordance with all applicable state and city laws.
Is it customary to leave a gratuity?
If you are satisfied with your service, it is customary in the spa industry to leave a gratuity for your technician. Xscape Day Spa provides "tipping envelopes" at the front desk, and a drop box for you to deposit them.
Do you have showers or steam rooms?
Xscape Day Spa does have a steam room available for both men and women. We do also offer wonderful oversized showers in the dressing rooms. All of our spa guests are welcome to use our showers either before or after receiving service. Remember to arrive early if you would like to shower first!
What should I do with my valuables?
To the extent possible, leave them at home. While you will be given a locker, we do not recommend that you leave valuables in it. If you are concerned about a particular item, please keep it with you.
How many guests can you accommodate at once?
If you are interested in planning a group event, please contact a customer service agent.
Do you sell gift certificates online or by phone?
Yes, and they may be sent by mail, or e-mail. You may purchase a gift certificate for specific services or for any dollar amount. All gift certificates can be used towards any product and/or service of the value purchased. There are no cash refunds on gift certificates. Gift certificates do not expire; however, Xscape Day Spa menu items are subject to change, and a gift certificate purchased for a specific service may need to be supplemented by a price increase.
What forms of payment do you accept?
Cash, check, Visa, Mastercard, Discover, American Express and Traveler's Checks.
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Facial Brochure
Why should I have a facial?
Regardless of your age or gender, if you want your skin to look its best you have to take care of it. A facial does for your skin what a month of exercise and good nutrition does for your body-noticeably improve its look and feel. Through exfoliation, deep-cleaning of the pores, stimulating improved circulation, and the use of professional-strength products, your esthetician can make a lot of progress towards improving your skin in a single session. Like the personal trainer, she has experience, techniques, products and equipment that cannot be replicated at home.
Why should I have regular facials?
While a month at the gym will achieve great results (as will a facial), if you stop exercising and eating well, your body will start heading back to its previous condition. You’re still better off than you would have been without that month of conditioning, but if you keep up the program, you will continue to improve your appearance and your health. Likewise, regular facials (especially with an active home-care regimen) will help prevent breakouts, keep your surface cells newer and healthier, and thereby ensure that your skin looks its very best. Your esthetician can recommend the optimal frequency for your particular skin-it will vary from person to person.
Why should I choose Xscape Day Spa to have my facials?
Your facial will be as effective as the training of your esthetician, and the quality of products and equipment at her disposal. Xscape carefully hand selects only the top licensed estheticians who are both clinically skilled and possess a nurturing, client focused approach to skincare. Every individual’s skin is unique, and therefore, each service is customized to the individual. Regardless of the type of facial you select, your esthetician will select the products used following a complete skin analysis. Further, all products used in Xscape Day Spa facials contain the most effective ingredients available. Finally, all standards of hygiene and sanitation are rigorously followed for your safety and comfort.
What is involved in a facial at Xscape Day Spa?
First, you will be asked to complete a brief intake form, so your preferences, needs and current product usage can be properly considered. Most of our clients choose to change into a robe prior to service, and upon entering the treatment room, your esthetician will step out so that you can undress and make yourself comfortable under the linens on a special “facial table”. Some or all of the following steps will be performed, depending on the analysis and the facial selected: cleansing, skin analysis, exfoliation (removal of surface cells), extractions (see below), application of skin-balancing mask and/or other treatment products, massage, hydration and skin protection. Suggestions for home care will be provided.
What is an extraction?
Extractions are considered the heart of a clinical-style facial-they are the manual removal of sebum (oil and dirt) from your pores. It is the sebum, trapped within the pores beneath the skin’s top layers, which can cause breakouts. Once your esthetician performs exfoliation she will proceed to apply pressure to congested areas on your face, using either her fingers, cotton swabs, or a metal extractor in order to remove the sebum from your pores. Sebum-free pores not only don’t develop pimples, they appear much smaller, making your skin look clearer and brighter.
I’ve heard a facial can cause you to break out- is this true?
Properly performed, facials generally do not cause breakouts-rather, they speed up the healing process and prevent future breakouts. Improperly performed, the reverse can be true. This is one reason you should carefully select where you choose to receive your facials. The most common cause of post-facial breakouts is incomplete extractions (see above). If an esthetician chooses to extract a pore which is not ready, or if she begins to extract a pore and does not finish the extraction process, this can bring the sebum to the surface and cause e a pimple to form. This boils down to the expertise of the esthetician. The facilities investment in products and equipment also play a role. Low-quality products and unnecessary ingredients can cause negative skin reactions. That is why Xscape Day Spa has taken great consideration to bring you the top of the line skin care product of Eminence Organic.
What if I just want to relax and drift off during my facial?
We encourage it, and our estheticians are trained to follow your cues as far as how much talking and information you want during your treatment. Xscape Day Spa facials are designed to be a mix of clinical treatments and relaxing spa experiences. You are under no obligation to make conversation with your esthetician-this won’t hurt her feelings! However, please do communicate any discomfort preferences or questions you may have at any time.
Am I going to be pressured to buy products?
No. We do not spend our facial sessions trying to sell you stuff. However, if you have indicated to your esthetician that you would like to see a change in some facet of your skin-whether it’s less acne, better hydration, fewer lines, reduction in sun damage, etc, she can act as your partner in achieving your goals. If you truly want to see a difference in our skin, you have to participate in taking care of it. Often this means that for best results, a daily home care regimen is required.
Choosing the right facial for your skin:
If you select a facial, and your esthetician feels that it is not the right choice for you (following skin analysis) she’ll let you know and recommend something else. Please see our service menu for full descriptions and pricing information.
First-timers:
Xscape Signature facial (sensitive, normal, normal-to-dry, normal-to-oily, or combination skin)
Touch of Youth facial (Great for tired, sun damaged skin, or just needing an extra bit of stimulation to increase circulation, tone and stimulate collagen production)
Refresher facial (great for special occasions, or if you have somewhere to go. Don’t forget the facial bronzing and ultimate eye/lip treatment add on to make this the perfect night on the town facial)
Special Occasion:
Touch of Youth facial (can be performed with out extractions and finished off with bronzing to send you on your way)
Refresher facial (see above)
Oily/Acne- prone:
Clarifying Acne facial (oily-to-normal, problem skin, acne, for all skin types. Combines relaxing elements with clinical.)
Yam & Pumpkin Enzyme Peel (not for first-timers. Treats sun damage, aging, and acne skin. Intense organic facial peel.)
Rejuvenating AHA facial (oily-to-normal, problem skin, acne, aging, sun damage, not for sensitive skin. Combines relaxing elements with clinical. )
Anti-aging:
The “Pearfect” Microdermabrasion facial (great for all skin types. An alternative to a Microderm)
Touch of Youth facial (great for all skin types)
Rejuvenating AHA facial (oily-to-normal, problem skin, acne, aging, sun damage, not for sensitive skin. Combines relaxing elements with clinical.)
Microdermabrasion (Acne, fine lines, excessively dry skin, sun damage, stretch marks. For all skin types)
Teen skin:
Xscape Signature facial (sensitive, normal, normal-to-dry, normal-to-oily, or combination skin)
Rejuvenating AHA facial (oily-to-normal, problem skin, acne, aging, sun damage, not for sensitive skin. Combines relaxing elements with clinical.)
Yam & Pumpkin Enzyme Peel (not for first-timers. Treats sun damage, aging, and acne skin. Intense organic facial peel.)
Clarifying Acne facial (oily to normal, problem skin, acne, for all skin types. Combines relaxing elements with clinical.)
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